CRM Business Intelligence
Today, Microsoft released a new download for CRM customers called the CRM Analyzer. This new CRM Business Intelligence sample validates the true value of the Microsoft CRM application. When you purchase Microsoft CRM you are not only purchasing a software product but you are investing in a long-term strategy for your organization. One of the reasons you have selected Microsoft CRM is because you have been using Microsoft Office for years (the tool that enables your People-Ready Business) and Microsoft CRM lives within Microsoft Outlook providing an easy-to-use familiar interface.
Just because CRM lives within Outlook it doesn't mean it will provide business value. Business value comes with employee productivity and the ability to successfully analyze data and make strategic business decisions. This is the true power of Microsoft CRM. Utlizing the power of Microsoft technologies you can create powerful analytics that drive accelerated business growth.
I have worked with many CRM customers over my career at Inetium and I can tell you that, hands-down, the number one success factor for CRM installations is the information that you get out of the Microsoft CRM application. This new download gives Microsoft CRM customers around the world the ability to create powerful business analytics.
From http://download.microsoft.com << Search for: CRM >>
Overview - Microsoft Office Business Scorecard Manager : CRM Analyzer Template Samples
These samples will get you up and running with Microsoft Office Business Scorecard Manager 2005 utilizing the sample OLAP database provided from CRM 3.0 Analyzer. The purpose of the CRM Analzyer database is to provide a sample OLAP database for exploring the possibilities of OLAP utilizing Microsoft Dynamics CRM. We have provided 3 samples scorecards to get you up and running quickly utilizing Analysis Services 2005 and Business Scorecard Manager.
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:: Ryan ::