***Update: Subsequent Microsoft Update rollups have changed this functionality significantly. This blog post applies to CRM 4.0 and it's earlier RU's. So… you say you’re using Microsoft Dynamics CRM 4.0 and you’re using Microsoft Office Outlook … well, then you’re...
Despite what Ted H said about me in his glowing introduction last week, I have not managed to memorize every Microsoft CRM book, blog post, whitepaper, what-have-you that I’ve read in my tenure here at Inetium. I get lucky once in awhile with a quote here or there… but I’m no Rain...